This is a 7 month contract role through Magnit for our client who is a leading gaming software company in the world. Your main responsibility will be to manage the smooth submission and release of Zynga's games to our players. You will be part of a global group working with multiple projects and teams reporting to the Director, Release Operations. This role is hybrid and requires reporting twice a week to the office in Austin, TX.

Responsibilities:

• Oversee the submission and release of Zynga’s global game portfolio to our customers through first party development portals such as App Store Connect, Amazon Developer Portal, Google Play Console,Windows partner centre and more
• Troubleshoot app submission and release issues
• Be the main point of contact between game developers and first party platforms
• Communicate and proactively work to resolve first party rejections
• Identify platform changes that may affect the business and highlight risks as needed
• Identify and drive improvements to current processes
• Administrate the first party publishing portals, manage user access and permissions and carry out regular audits
• Managing provisioning profiles, app signing and development certificates
• Take operational roles in our internal projects developing new processes or tools to improve the release operation function
• Build and maintain relationships with product teams such as marketing & engineering to ensure smooth delivery of graphical assets, metadata and builds to first party storefronts
• Use custom tools and services that automate, facilitate and improve the distribution of products to various platform storefronts and identify opportunities for improvements to these internal tools
• Provide clear and concise information to stakeholders and the leadership team to reduce risks for current and upcoming app releases
• Proactively update wiki documentation, making sure our central repository is inline with current processes
• Help evangelise Release Operations services to merger and acquisition studios
• Help manage the launch readiness & sunset processes and coordinate this across different time zones

Requirements:

• 1-2 years of similar experience overseeing production releases
• Excellent communication skills; ability to collaborate and build relationships with multi-functional, multi-regional teams is essential
• Excellent organisational and time management skills; ability to prioritise workload effectively
• Strong team player; ability to work with a team spread across different locations
• Proven ability to work independently and be proactive
• Proven ability to learn new skills quickly, work efficiently and keep a cool head at busy times
• Experience with JIRA/Confluence or similar
• Understanding of mobile app development cycle
• Understanding of Scrum/Agile methodologies
• Experience using mobile publishing portals is a big plus but can be learnt through on-the-job training

Hourly Pay Rate Range (dependent on location, experience, expectation)

The pay range that Magnit reasonably expects to pay for this position is: $ 40-$45/hr

Benefits: Medical, Dental, Vision, 401K (provided minimum eligibility hours are met)