Project Manager, Portfolio & Business Operations

Job Summary

We are seeking an experienced Project Manager to lead complex, cross-functional initiatives while establishing and operating robust portfolio management and business operations frameworks. This role combines strategic program leadership with chief of staff capacity, requiring someone who can drive ambiguous, game-changing projects while maintaining strong operational rigor across the organization. The ideal candidate will have a proven track record of delivering high-impact projects on time, building scalable processes, and maintaining exceptional stakeholder relationships in a fast-paced Human Resources environment.

Key Responsibilities

Portfolio & Program Leadership

• Design and operate a comprehensive portfolio management framework to intake, prioritize, and track key projects and organizational priorities
• Lead the development and delivery of complex, ambiguous initiatives where methodology, requirements, customer needs, and/or technical feasibility may not be fully defined
• Influence and lead the definition, design, implementation, and delivery of the most advanced, cross-cutting, strategic projects across the organization
• Develop and implement comprehensive project plans, including detailed timelines, resource allocation, budget management, and risk mitigation strategies

Team Operations & Stakeholder Management

• Serve as a business operations partner, maintaining strong visibility and credibility within cross-functional teams
• Design and own key operational mechanisms such as Monthly Business Reviews (MBRs), governance frameworks, and communication protocols
• Facilitate stakeholder meetings and workshops to gather requirements, obtain buy-in, resolve conflicts, and manage expectations
• Communicate regularly with stakeholders—including clients, executives, and team members—to provide transparent updates on project status and proactively address issues

Execution & Continuous Improvement

• Manage and coordinate cross-functional teams to ensure seamless collaboration and efficient project execution
• Monitor project progress and make timely adjustments to scope, timeline, or resources as needed to ensure successful delivery
• Implement robust project management methodologies and tools to track performance, identify and proactively mitigate risks, and optimize processes
• Collaborate with cross-functional business partners to ensure project alignment with strategic goals and technical requirements
• Maintain a keen focus on project quality, customer satisfaction, and continuous improvement

Qualifications

Required:

• Bachelor's degree in Project Management, Engineering, Business, or a related field
• Minimum 7 years of proven experience in project management, leading complex, multi-stakeholder projects in a Human Resources or corporate environment
• Demonstrated ability to manage project budgets, timelines, and resources effectively, with a strong track record of on-time and on-budget delivery
• Excellent communication, interpersonal, and stakeholder management skills, with the ability to influence and collaborate across all organizational levels
• Proficient in project management software, tools, and methodologies (e.g., Agile, Waterfall, PRINCE2)
• Strong problem-solving and decision-making skills, with the ability to identify and mitigate risks proactively
• Proven ability to thrive in dynamic, fast-paced environments while managing changing priorities

Preferred:

• PMP, PRINCE2, or similar project management certification
• Experience designing and implementing portfolio management or business operations frameworks
• Background in chief of staff or strategic operations roles

Personal Attributes:

• Adaptable and resilient in the face of ambiguity
• Commitment to continuous learning and professional development
• Customer-focused mindset with attention to quality and detail